Members & roles
Invite teammates and choose what they can do.
Roles
- Workspace admin — full control of one workspace (settings, billing, team).
- Agent — can view and reply to tickets, assign, and resolve.
- Viewer — read-only.
Inviting
Go to /app/w/<slug>/members, enter an email and pick a role. The invitee gets a branded email from Support Chicken with a sign-up link. Once they accept, they appear in your members list.
Workspace admins can grant any role except super admin. Only existing super admins can grant super admin.
