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Email inbox setup

Connect your support address by forwarding to your inbound mailbox.

Every workspace gets an inbound address: <slug>@inbound.supportchicken.com. To bring your existing support email in:

  1. Open /app/w/<slug>/settings.
  2. Copy your inbound address.
  3. In your email provider (Google Workspace, Outlook, etc.), add a forwarding rule from support@yourdomain.com to the inbound address.
  4. Send a test email — it should appear in the inbox within seconds.

Outbound (replies)

Replies go out from your workspace's configured SendGrid sender. Set this in Settings → Email.