Email inbox setup
Connect your support address by forwarding to your inbound mailbox.
Every workspace gets an inbound address: <slug>@inbound.supportchicken.com. To bring your existing support email in:
- Open
/app/w/<slug>/settings. - Copy your inbound address.
- In your email provider (Google Workspace, Outlook, etc.), add a forwarding rule from
support@yourdomain.comto the inbound address. - Send a test email — it should appear in the inbox within seconds.
Outbound (replies)
Replies go out from your workspace's configured SendGrid sender. Set this in Settings → Email.
