What is Support Chicken?
An overview of the coop — what each piece does and how it fits together.
Support Chicken is a multi-workspace customer support platform. Every business you run gets its own workspace — a shared ticket inbox, an AI-assisted live chat widget, a branded docs/help site, and a team of agents — all under one account.
The big pieces
- Workspaces — one per business. Each has its own slug, domain, inbox, and branding.
- Tickets — every customer conversation, from email, live chat, or the embed widget.
- Live chat widget — a drop-in embed for your website with real-time messaging.
- Docs site — a public knowledge base per workspace at
/help/<slug>. - Team & roles — invite agents, workspace admins, or viewers per workspace.
- Super admin panel — manage every workspace, user, and plan across your account.
New here? Start with Creating your first workspace.